Legal Question in Civil Litigation in Virginia

I recieved an insurance replacement phone through AT&T. I returned the deffective equipment while adhearing to all their return procedures and timeline. However they have not yet recieved the phone and have charged me a non returned items fee. Is it legal for them to charge me this fee since I have fullfilled all my return obligations and the package was either delayed or misplaced while in postage. Do I have any legal grounds for a lawsuit?


Asked on 10/25/10, 9:19 am

1 Answer from Attorneys
Michael Hendrickson Law Office Michael E. Hendrickson

Forget about the lawsuit; contact customer service(repeatedly, if necessary)

to secure your appropriate redress rather than thinking about a lawsuit.

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Answered on 10/31/10, 7:23 am


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