Legal Question in Civil Litigation in Virginia

water bill dispute

My normal water use is 2,400

gallons a month. My last bill reflected

a monthly use of 127,000 gallons. I

did have a leak, which was repaired

12 days after the start of the billing

cycle. The leak was similar to two

previous leaks, which went

unnoticed much longer, and only

resulted in 13,000 gallons of loss. I

contacted a specialist at the meter

manufacturer, and he explained that

air passing through the water line

can be compressed and could cause a

misread, and suggested this was a

more likely explanation than the

actual loss of 124,000 gallons of

water. The specialist spoke to the

town, and he explained the same

thing to them, but they are unwilling

to budge and expect payment of the

bill in full to the tune of $2,094.00.

Do I have legitimate evidence to

fight the town, or is the burden of

proof on me to show there was

actually air present in the line during

the time of the leak (which the

meter specialist says would be

impossible to prove or disprove...just

is the most likely explanation). His

explanation of how this happens was

pretty technical, but he did say it

was his professional opinion that I

had this problem and the town

should adjust the bill.


Asked on 3/30/08, 5:37 pm

1 Answer from Attorneys

Michael Hendrickson Law Office Michael E. Hendrickson

Re: water bill dispute

Yes, the numbers alone (which don't add up) should be a sufficient basis to contest this matter without your having to actually prove the technical explanation offered by the meter specialist. (You might want to have this specialist, however, memoralize his thoughts on the matter in writing which could come in handy at some point in the case.)

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Answered on 3/31/08, 10:03 am


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