Legal Question in Traffic Law in Virginia

2 weeks ago my daughter was driving my son to school and she hit an ice patch and ran into a trash dumpster. She was driving thru the back of a strip mall ,where deliveries are made when this happened. No one was injured and no other cars where involved. The front end of the car was totaled tho. 20 minutes after the initial incident happened a police officer showed up and questioned my daughter as to what happened and asked for license and registration. My daughter could not find her registration and he told her that it wasnt showing in the motor vehicle database. He then wrote down her info and told her she was lucky because this was private property but that she needed to come to the police station at some point soon and produce a valid registration. He then drove off and left her and my son sitting there in the car. A few days later , the police officer contacted my daughter and said that she lied about her address and that she needed to call him asap. My wife heard his message so she called him and told him the car is registered in her name. The officer then told my wife she needed to produce the registration for the car and to drop it off at the station. Two weeks has passed now and we are not able to locate the registration paper and yesterday the officer left another voicemail for my wife saying that this is not going to go away. Its seems like he his harassing my family and he never even wrote a ticket or citation. By his own admission , it was private property. I need to know how I should proceed and what can happen if we ignore him since he never wrote a citation and its been two weeks. Please help

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