Legal Question in Consumer Law in Washington

Car dealership cheated me

Friday Purchased a car AS IS for $1100. After 10 minutes of driving home on freeway, car died. The tow truck guy looked at car and saw altenator was bad and needed new battery. Called dealership and after car dealer tryied to say car ran out of gas, the tow truck guy yelled at them at let them know it was definately altenator and dead battery. Dealership agreed to fix it. MOnday called dealership and dealership is telling me it will cost $300 to fix. Friday they never said they were going to charge me. I either want my money back or be able to put money back or money put to another car.


Asked on 9/24/07, 6:46 pm

1 Answer from Attorneys

Elizabeth Powell ELizabeth Powell PS Inc

Re: Car dealership cheated me

You need to contact the Attorney General, Consumer Protection Division. You can get there on line. You need to file a complaint. It may be that this is the first time the AG has ever heard about this dealership, it may be the eighty-sixth time - you don't know. So contact them.

Also - all further communications with the dealer should be in writing, not on the phone. Be really polite, because your intended audience is a judge, not the dealer.

There is an implied warranty of merchantibility and fitness for particular purpose for anything purchased in WA, whether the dealer said "as is" or not.

If it was that unreliable that it died 10 minutes away from the dealer, the dealer has a problem. You don't want to delay with asking for help, because theoretically you are deriving a benefit from the transaction every day you have the car.

So, the sooner you get on this, the better.

You also definitely need to decide what you want - a different car, your money back, or what.

Also - I am giving you an opinion based on what you related. I can't know for sure about the condition of the car (I do stand by what I said re the UCC as adopted in WA) and I haven't seen your contract.

Hope this helps. Elizabeth Powell

Read more
Answered on 9/24/07, 8:12 pm


Related Questions & Answers

More Consumer Law questions and answers in Washington