Legal Question in Consumer Law in Washington
Inappropriate Billing...
In July of last year I switched my 2 kids from one daycare to another. I gave them two weeks notice and paid what I was, and am certain was my last bill. At the beginning of February I received a bill right out of the blue saying I owed them $150. Fifty of which they charged me in September. When I called to ask them about this bill, I ended up talking to a new bookkeeper. She said that she had been going over the books and found that some people still owed money and sent out final notices. That is why I just got a bill. She was nice enough to take off the charge that was incurred well after my kids were gone from there. Is this legal? What is to prevent another new bookkeeper from sending me another bill six months from now? Thanks for any advice...
1 Answer from Attorneys
Re: Inappropriate Billing...
The Washington State Consumer Protection Act (CPA) protects citizens from deceptive acts in commerce. Based upon the information you have provided, it is possible you have a claim. However, to prove a violation of the CPA you must show that the day care's billing behavior has public impact. Further investigation is needed to determine whether this is merely a bookkeeping mistake by the day care, or a deceptive scheme potentially perpetrated on other customers.
You should contact an attorney about his issue. The very best to you.
LeAnn McDonald
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