Legal Question in Consumer Law in Washington

Storage center charges

My storage center raised rent $40 a month w/o my signature. I didn't know law required my signature so I've been complying. I rec'd notice 11/07 w/ new contract enclosed.Terms & conditions were changing effective 1/07 But wrong contract was sent. Notice cited State law requires changes to be done in writing, signed, dated w/ my signature. I called requested new contract- was asked to return the wrong one & mine would be sent asap.I sent pymts honoring new contract, sight unseen; along w/requests for new contract. Co. misplaced 2/07 pymnt making it late by new contract but timely for old contract. I called re: misplaced check. Reminded Co. I still didn't have new contract. Co. said I had good standing;old contract was still in force til new one was signed. Co. said they'd send me contract. I rec'd notice 3/17 for late fees for Feb & Mar. and letter fee for Feb. Called & inquired why. Reminded Co. I did not have new contract & they'd misplaced my ck. Co. said 3/07 pymt was sent to different spot(not true pymnt was hand-delivered). I've made several requests for new contract. Regardless of errors, both cks were rec'd timely for old contract. I now owe $65 fees which increase after so many days & denied access to my unit.


Asked on 3/27/07, 6:00 am

1 Answer from Attorneys

Elizabeth Powell ELizabeth Powell PS Inc

Re: Storage center charges

You need to send a letter to your storage place saying what you said here. Send it certified return receipt requested and send a copy to the Attorney General's office, and demand they straighten this out.

Your only error in handling this is not doing everything in writing.

Hope this helps. Powell

Read more
Answered on 3/27/07, 11:38 am


Related Questions & Answers

More Consumer Law questions and answers in Washington