Legal Question in Consumer Law in Wisconsin

Poll System? Dominos pizza adds 20% to credit card bills.

I ordered a pizza from Dominos pizza. The next day I checked my bank account, and my check card was charged $4.53 more than it was supposed to. I contacted their corporate offices and they said that they use something called the ''poll system'' where they add an extra 20% to credit card bills ''in case'' you'd decide to leave a tip. If not, it reverts back to the original amount. Is this legal? I never authorized them to charge any more than the amount I agreed to pay. Do they have the legal right to do this without explaining this before they do it?


Asked on 7/21/03, 6:25 pm

1 Answer from Attorneys

Re: Poll System? Dominos pizza adds 20% to credit card bills.

If Domino's fails to disclose this tipping charge practice, arguably their representations as to the price of the pizza are fraudulent and deceptive, and may be a violation of the state consumer statute governing deceptive representations (Wis. Stats. Section 100.18).

I would certainly be interested in discussing this matter with you in further detail, and in providing assistance to you, at no charge. My telephone numbers are 608-227-3100 or 312-643-5893.

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Answered on 7/22/03, 3:50 am


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