Legal Question in Consumer Law in Wisconsin

Unwanted delivery

I use oil to heat my home. I'm on an ''automatic fill'' list with the oil company, ALTHOUGH the oil company has explicit directions to call before making a delivery so I can let them onto my property through a locked gate. The explicit directions to call first so they may be physically let onto the property is on my statement and bill. Yesterday, they came to my home while I was out, didn't call, and somehow got into my locked yard. They delivered oil that I didn't need, (Both my tanks were still over 1/2 full), and they stuck me with a bill for $750 for the unwanted delivery. I talked to someone at the company who agreed the delivery person was not supposed to enter my property without my permission, but now I'm stuck with a bill for $750 that I wasn't expecting, due immediately, for oil I didn't order or want. Do I have to pay?

Thanks for your advice.


Asked on 12/24/05, 5:33 am

1 Answer from Attorneys
H.M. Torrey The Law Offices of H.M. Torrey

Re: Unwanted delivery

No, under the factual circumstances you should DEMAND that the bill either be cancelled or credited for the next time you need a re-fill. If they fail to do this for, take them to court.

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Answered on 12/24/05, 3:26 pm


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