Legal Question in Credit and Debt Law in Wisconsin

No, as far as I know, the duties of the store with regard to returned merchandise would be determined by the card holder agreement. If, in order to open the account, you accepted terms in such an agreement specifying that you would only receive store credits for returned merchandise, I believe that the store would be within their rights to insist that those terms be enforced. However, it is impossible to answer your question with any accuracy without reviewing all of the relevant contracts and agreements. Please remember that I am not yet your attorney and will not be taking any action on your case, but you are still welcome to contact me during business hours at my in Racine if you still have more questions. Also, please see me on the web at www.jayknixonlaw.com, or, to read 15 years of my prior answers to consumer legal questions arranged by topic, please go to http://www.lawguru.com/answers/search/attorney/jknixon. Answers may contain attorney advertising materials.