Legal Question in Banking Law in India

I was having a cc account in a bank. Being frustrated with the bank behavior, I wrote a letter to the bank manager to close my account being unsatisfied with the banking services. A few days later, the bank replied with another letter that's being a reputed customer of our bank, we don't want to close your bank account. Meanwhile the communication was going on between bank and me, I suffered a great loss in my bank account. So, is the bank responsible for the loss for creating a lot of delay in closing the bank account or not?


Asked on 9/15/14, 8:45 am

2 Answers from Attorneys
J. Radhakrishnan independent Practice

what is the loss you are telling. If it can be quantified, then issue a notice by registered post to the bank to close the account and compensate you for the loss amount. If they fail to comply, send a notice to the Bank's Chairman or M.D. to comply with your demand. If he fails to do so within a month, then file a complaint to the Banking Ombudsman. You can get the details of Banking Ombudsman and procedure from RBI website.

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Answered on 9/15/14, 8:40 pm
Fca Prashant Chavan Expert Edge LLP

16.09.2014

Dear Sir / Madam,

You simply had to pay off and square the total outstanding amount due in your CC account and as a formality thereafter asked the bank to issue you a letter of A/c closure.

Regards,

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Answered on 9/16/14, 9:57 am


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