Legal Question in Consumer Law in India

Respected sir,

I Bharat Bhushan working as Govt. Teacher at Mansa Punjab. I am mantaining salary account in IDBI Bank I requested to IDBI bank Mansa Branch for OD facility under my salary account but Branch is not satisfy with my CIBIL report, and rejected my request. In this regard i request in your kind honor as follows :-

i have purchased my CIBIL report. My current CIBIL score is 745 out of 900.

1. My branch raise objection on DPD(Days past Due) in CIBIL report, in this regard Sir i am a salaried person and punjab govt's financial position is not well from last 5 years. my salary delayed by 2 to 5 months so i am not able to pay my EMIs on time. every punjab govt employee face this problem. But sir i am not a defaulter as soon as i got my salary i paid the whole loan in advance(foreclose).

2. My branch also raise objection on Status of SETTLED loan in CIBIL report, In this regard sir i have taken a loan of Rs 75000 from HDFC Bank in 09/02/2010 for 36 months, Due to my late salary I cold not pay EMIs on time as soon as i got my salary i want to paid the whole loan in advance on 25/03/2012 but HDFC Bank demands that i have to pay for the full tenor i.e 36 months i raised objection on this and denied to do so. At last they agreed on my argument and foreclose the loan on 31/05/2012. but they mention the loan paid status as SETTLED in CIBIL status. Last month i requested to HDFC bank in this regard to correct the status in CIBIL. But sir they still demanding Rs 25752 for remaining 6 months which is prepay penalty of loan, Sir when i foreclose the loan how can i pay for the remaining months.

Its harassment for me because IDBI Bank make objection on my CIBIL report and HDFC bank take advantage of this situation.

Being a customer of the bank i have no other way out. There should be a solution. if my branch is not satisfy with my CIBIL report they can get additional supporting documents from me i. e.

1. An undertaking from my employer against my OD.

2. They can also get third party guarantee from a account holder of the branch on OD.

But my branch is not ready to listen to me. Please sir provide me a legal option aganist my branch to help me on this matter.

Sir if my CIBIL report is not satisfactory then corporation bank never issue me credit card on 12/09/2013.

Your help in this matter will be highly appreciated.

With warm regards

Bharat Bhushan

9872100350


Asked on 3/23/14, 9:59 am

1 Answer from Attorneys
Fca Prashant Chavan Expert Edge LLP

24.03.2014

Dear Bharat,

Good day !

You should sort out the matter with HDFC Bank and clear the issue so that your CIBIL score improves making you eligible for availing a personal loan from IDBI. You cannot have an outstanding loan amount pending in HDFC Bank and apply for another loan with some other bank. It will not be sanctioned as RBI has issued clear directives to all nationalized Banks to adhere to CIBIL norms. You may try a co-operative bank who may offer you a personal loan against mortgage of gold or property.

Regards,

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Answered on 3/24/14, 4:39 am


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