Legal Question in Business Law in California

I have a mom & pop book shop that takes books in trade. I have a high school students that helps out from time to time. She made a typo on a trade slip that says, "56 books" instead of $56 in Books". I was hoping it was a regular that knew how much it was for, but now I have a customer very upset that I won't honor her credit for over $1000. I've offered her the 9 books she wanted that were over $90, since it was my girl's mistake but do I really have to give her $1000 or more in trade credit for just a half a box full of old books?


Asked on 1/21/12, 12:33 pm

1 Answer from Attorneys

It all depends on your evidence and how far you each want to push it. Does she really contend she brought in 56 books? Does she have proof other than the trade slip? Do you have proof to the contrary? I'm doubting there's much proof other than your word against hers. Does the student remember the transaction and know for sure how many books actually came in? That would help your case. Will the customer really pursue small claims over it? All this goes into evaluating what would be a good compromise, which is exactly what this situation would seem to call for.

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Answered on 1/21/12, 3:24 pm


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