Legal Question in Consumer Law in California
Hi,
I have a question about rebate fail from STAPLES. I received by mail the check on 06/02/11 from STAPLES. I took the check to the bank. The bank cleared the check from STAPLES. On 06/07/11 The bank pull out the money from my account (the amount of rebate) and the bank gave me a fee $10 because returned check. I called the bank, the bank said the check have a problem. I sent message by mail to STAPLES about the check, they don't want pay me because they said i already take the check to the bank. I feel like the STAPLES fail giving me the rebate. I sent message again to the STAPLES, but they said the bank have their money. I never seen the rebate from STAPLES since the check return (since bank pull out from my account).
How i can report this case?
Is not about amount of rebate. But if they do this to a 100 people, that's mean they have a big corruption of money from rebate fail.
1 Answer from Attorneys
Contact the Better Business Bureau and they can refer you probably to the Department of Consumer Affairs. Write to Staples corporate office and tell them--pointing out that the bank does not have any money from Staples as that is why it was taken out of your account.
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