Legal Question in Consumer Law in California

Return Policy for services not used

I recently purchased a tanning package and used only 2 of 20 sessions. After

using two I did not like the results of this tanning place. I asked for refund for

the remaining 18 sessions but was told there is a no return policy. Do I have

any legal rights in getting my money back for the remaining sessions because

I am not a completely satisfied customer?


Asked on 6/16/06, 9:59 pm

2 Answers from Attorneys
Michael Stone Law Offices of Michael B. Stone Toll Free 1-855-USE-MIKE

Re: Return Policy for services not used

Probably you signed a contract. What does it say? Did you read it before you signed?

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Answered on 6/16/06, 10:36 pm
Robert F. Cohen Law Office of Robert F. Cohen

Re: Return Policy for services not used

Take a look at the contract and see if it has a "no-transfer" clause. If not, you might be able to sell the remaining sessions to someone else. More than likely you won't get a refund, though.

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Answered on 6/16/06, 11:09 pm


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