Legal Question in Insurance Law in California

How long can an insurance take to pay me off

My car was stolen March 10th, 2003. Till this day, the car hasnt been found. The car was reported to the insurance the next day. All paper work submitted. First insurance adjuster never called for anything. 3 weeks later i call to find out that hes on vacation. 1 week later my case was transfered. Call 1 week after that to find that adjuster also left on vacations. Came back 2 days ago and does not answer my calls. Its been 2 months and nothing has happened and i have not gotten paid? How long can they legally take to pay me off. What can be done?


Asked on 5/07/03, 11:02 pm

3 Answers from Attorneys
Steven Murray Steven W. Murray, APC

Re: How long can an insurance take to pay me off

A car must remain "stolen" for 30 days before the insurer has to pay. You should call and get the supervisor's name, and then follow up with a letter or fax demanding payment. You should have all of your valuation information so you know what you are doing. If you do not get immediate assistance, then you need to get a lawyer.

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Answered on 5/09/03, 8:15 pm
Jason Hsu Una Law Corporation

Re: How long can an insurance take to pay me off

As mentioned, your claims against your insurance have to be handled appropriately. If the insurance company is jerking you around for a lengthy enough time, and you can evidence these facts, you may have a bad faith claim. You will most likely need representation in these matters.

This is general information that I hope has been helpful to you. However, you should always obtain legal counsel familiar with your specific circumstances. We may be able to assist you with your legal issues. If we can assist you in the future, please contact us at www.unalaw.com and somebody will assist you as soon as possible.

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Answered on 5/11/03, 3:08 am
Armen Tashjian Law Offices of Armen M. Tashjian

Re: How long can an insurance take to pay me off

Your insurance company seems to be guilty of customer neglect. There are strict guideliens for carriers to follow, such as responding to the customer in writing within thirty days of the filing of the claim, etc.

What you might have here is a lawsuit against your insurance company for breach of contract, breach of covenant to deal in good faith and fairly. If you'd like legal assistance and/or advice on this matter call your lawyer or call me at (323)782-0099. Consultation would be free of charge. Good luck.

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Answered on 5/08/03, 8:17 pm


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