Legal Question in Consumer Law in Illinois

Lost record of payments.
I have an account with an online provider for Voice over IP service using Ventrilo. The service has a link where my friends that share the service with me can donate towards the bill. In February we paid our balance for the year, but in March the service went down for 2 days claiming they were hacked and had to roll back their servers and information. Now they still have our money but claim that since they kept no hard copies, all the data they still have is suspect due to the hacking and cannot be trusted, and it is up to us to provide them with info to to prove each of our transactions. Is this legal? Aren't they required to keep their own financial records? Or do we actually have to produce over 50 donations, some on creditcards that don't exist anymore? The company is based in Illinois but the payments have come from around the globe.

Asked on 5/27/09, 2:53 am

Michael Stone Law Offices of Michael B. Stone Toll Free 1-855-USE-MIKE

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Re: Lost record of payments.

As the saying goes, it's not your job to do their bookkeeping for them. For that matter, it's not your job to do their computer security for them.

I would tell them to take a hike.

Answered on 5/27/09, 3:54 am

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