Legal Question in Consumer Law in India

BSNL Telephone Security money refund related question

BSNL has not been refunding my security money for past five years. I have made complain from bottom to top level officials and Telecom Minister but my problem was not solved

May I go to consumer court remainin in another state. For example I want lodged complain to SDO of Utranchal district from my current residence place Agra . May I lodge the complain at agra Consumer Reddressel Forum or not ?


Asked on 9/08/08, 11:02 am

6 Answers from Attorneys

Vijay Chandavale Advocate Vijay Chandavale & Associates

Re: BSNL Telephone Security money refund related question

no instead you lodge a complaint at Uttaranchal by post and proscecute the matter

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Answered on 9/14/08, 1:58 pm

Re: BSNL Telephone Security money refund related question

Generally a consumer complaint is filed within the local limits where the opp party resides or has an office thereto. So to file a consumer complaint you have to file it within the local jurisdiction. However if the security amount is a huge amount then you can directly approach the state or the national commission.A complaint to TRAI is also a remedy.

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Answered on 9/10/08, 6:39 am
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: BSNL Telephone Security money refund related question

Yes you may

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Answered on 9/10/08, 8:09 am
Satyajit Patra Satyajit Patra

Re: BSNL Telephone Security money refund related question

Yes you can, but you need to satisfy the court that the cause of action arose at your place or subject matter situate at your place.

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Answered on 9/09/08, 12:19 pm
Mahesh Gupta Medico-legal Advocates and Consultants

Re: BSNL Telephone Security money refund related question

The case has to be filed within whose jurisdiction the opposite party resides.

1. You can also complain to the TRAI.

2. You can also file a writ in the Allahabad High Court.

3. Telephone lok adalat, if it is organised locally, can be approached conveniently.

4. A properly drafted complaint to National Consumer Commission remains a possibility.

M C Gupta

MD, LL.M.

Advocate

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Answered on 9/08/08, 11:14 am
Sudershan Goel India Law Offices of Sudershan Goel - Advocate

Re: BSNL Telephone Security money refund related question

You should file your case either in the area where you deposited the security or the area of HQs of BSNL.

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Answered on 9/08/08, 1:48 pm


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