Legal Question in Consumer Law in India
BSNL Telephone Security money refund related question
BSNL has not been refunding my security money for past five years. I have made complain from bottom to top level officials and Telecom Minister but my problem was not solved
May I go to consumer court remainin in another state. For example I want lodged complain to SDO of Utranchal district from my current residence place Agra . May I lodge the complain at agra Consumer Reddressel Forum or not ?
6 Answers from Attorneys
Re: BSNL Telephone Security money refund related question
no instead you lodge a complaint at Uttaranchal by post and proscecute the matter
Re: BSNL Telephone Security money refund related question
Generally a consumer complaint is filed within the local limits where the opp party resides or has an office thereto. So to file a consumer complaint you have to file it within the local jurisdiction. However if the security amount is a huge amount then you can directly approach the state or the national commission.A complaint to TRAI is also a remedy.
Re: BSNL Telephone Security money refund related question
Yes you may
Re: BSNL Telephone Security money refund related question
Yes you can, but you need to satisfy the court that the cause of action arose at your place or subject matter situate at your place.
Re: BSNL Telephone Security money refund related question
The case has to be filed within whose jurisdiction the opposite party resides.
1. You can also complain to the TRAI.
2. You can also file a writ in the Allahabad High Court.
3. Telephone lok adalat, if it is organised locally, can be approached conveniently.
4. A properly drafted complaint to National Consumer Commission remains a possibility.
M C Gupta
MD, LL.M.
Advocate
Re: BSNL Telephone Security money refund related question
You should file your case either in the area where you deposited the security or the area of HQs of BSNL.
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