Legal Question in Consumer Law in Michigan

Consumer protection

I contacted Sears for a price match via email and they agreed to match a price. Now that I have the item, they charged me the full price and say they won't honor the price match. Is an email binding.


Asked on 6/11/08, 8:40 am

2 Answers from Attorneys
Audra Arndt Audra A. Arndt & Associates, PLLC

Re: Consumer protection

If the email shows an AGREEMENT as you say it does, then YES, it is binding (barring any other facts that you haven't disclosed, such as a time limitation on the price match agreement, etc). Draft a letter to Sears, enclosing a copy of the email, asking for a credit for the difference.

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Answered on 6/11/08, 7:28 pm
Timothy Klisz Klisz Law Office, PLLC

Re: Consumer protection

Yes an email is binding and this may violate the Michigan Consumer Protection Act. Contact me to discuss further. Tim Klisz www.kliszlaw.com

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Answered on 6/11/08, 10:42 am


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