Legal Question in Business Law in New York

Re: Is it legal to make a sale final on a custom product ??

You can sell your product on such terms as you wish and that are acceptable to the buyer.

With custom items it is always important to spell out in clear, plain language the terms which will apply.

Re: Is it legal to make a sale final on a custom product ??

It's legal as long as the product is working when sold and the client has had a reasonable opportunity to inspect the product to make sure that its satisfactorally working when purchased.

Should you like to discuss this or any other legal matter, you can call my office to schedule an appointment for a consultation or in the alternative, I can be reached for on-phone low-cost legal consultation at 1-800-275-5336 x0233699.

Re: Is it legal to make a sale final on a custom product ??

The answer is a little more complicated than that previously suggested. Since you are selling items on-line, your purchasers could be anywhere, including international.

Each state (and country) may have different consumer protection laws and, without doing a survey, it is simply not possible or cost-efficient to know each state's laws.

To do it right, you should hire an attorney. In any event, any web-based sales should have an "accept" or "reject" contract section, part of which would contain language that the sale is governed by a particular state's laws -- such as N.Y. In that way, you can limit liability for a cross-border sale, and still include express provisions limiting the warranty, mechantibility, etc., of your product and including language that refunds/returns are not accepted.

A few thousand spent now on an attorney could save you tens of thousands later, as too many of my more unfortunate clients have learned the hard way.

-- Kenneth J. Ashman; www.AshmanLawOffices.com; [email protected]

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