Legal Question in Business Law in New York
Lost Check
A check was sent to EZ-Pass, however, they deny to have ever recieved or cashed it. The Check was cashed and the EZ-Pass company will not refund the money. I have spoken to many Ez-pass representatives a repeated number of times and all they do is give me the run-a-round. As a result many months have passed and I am still in the same spot. Nobody seems to know what to do about it and the company denies responsibility. I would like to know where and how to go about resolving this problem. Thank you.
2 Answers from Attorneys
Re: Lost Check
If you have the canceled check, sue in small claims court.
Re: Lost Check
Call the Company again and ask to speak to a manager (and be sure to get that manager�s name). If at the end of the conversation you have not gotten any satisfaction, write a letter to that manager, enclose a copy of the canceled check and send a copy to the company�s general counsel and/or president of the Company. In your letter consider advising the Company that you are giving them a certain amount of time to rectify this matter (for example, �within 14 days...� or �by April 8, 2002') and if you do not have your
refund by that time, you will contemplate all legal options available to you. If you still don�t get any satisfaction, consider small claims court.
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