Legal Question in Business Law in Pennsylvania

Re: landscaping problem

Adding to what Kevin said: make sure that you have all of your prior phone calls documented, the hang ups (you may have evidence of this on your phone bill--my VOIP phone record gives me detailed records of call dates, times, etc.); google his number and see if you can get an address for him for lawsuit purposes. If not, there are directories which you can pay for which will give you his address. The newspaper may give you his address if you describe the dispute. Worst case, you could issue a subpoena to the newspaper for the address if you can't get it any other way but the question is: a) how much did you pay; b) what is your level of sophistication. If you paid him $50 bucks, you may end up putting more into this than it is worth, but if you paid him $500, then it may be worth it. You may want to consult a local attorney for specific advice--many like myself will give no-obligation consultations (however, I may not be in your area).

Final word: buyer beware. Be very careful of using individuals out of the newspapers without checking multiple (and credible) references. There are con artists in 'business' that are very polished at finding ways to take your money--without providing legitimate services.

Re: landscaping problem

Come on! This is not rocket science... You put it in WRITING, and you give them time to contact you to arrange the time to come back, or that you will hire another company to finish/correct the work, and you will back-charge him, and if he does not pay, by X date, you will sue for the money. Put it in writing, then DO what you say you are going to do.