Legal Question in Business Law in Washington
Invoice price not same as charged amount
Is it illegal for an online company to advertise a price and send me an invoice with that same price, but then charge my credit card a completely different price?
3 Answers from Attorneys
Re: Invoice price not same as charged amount
You mention that it applies to WA law. Is it possible the item was provided by a Canadian company? Currency values fluctuate.
If not, then it was improper to charge a different price. Take it up with customer service. If that doesn't work, immediately dispute it in writing with your credit card company, and provide it with a copy of the invoice.
Re: Invoice price not same as charged amount
contact your credit card company to complain of fraud and cancel the charges.
Re: Invoice price not same as charged amount
Sounds like a sham business to me. If you have already tried to resolve the situation with the business and it has failed, then I would recommend you contest the excessive amount with your credit card company and send them a copy of the invoice to prove your side.
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