Legal Question in Consumer Law in Pennsylvania

Delivered oil to wrong house - ours

On Friday an oil company, not ours

pulled up and began to put oil in our

tank. My wife and I were both home

at the time and my wife ran out and

stopped the guy and directed him to

the correct house- #9 Dunkin

instead of #2. Our #2 is on our door.

A short while later I got a call from

the oil company as to where to send

the bill. I said don't send one, it is

your mistake. They said they put in

33 gallons and a bill arrived today.

What do we do and where do we

stand legally. Do I have to pay for

their mistake?

Thank you.


Asked on 4/15/07, 7:22 pm

2 Answers from Attorneys
John Gibson John W. Gibson, Esquire

Re: Delivered oil to wrong house - ours

It is probably too small an amount to argue about in court but I think if it went to court, even though it was their mistake, the court would probably rule that you have to pay the fair market value for the oil. That means the amount that the oil company paid for the oil, not the amount of the bill. But some courts might look at it differently. Still, it is a small amount and you should probably try to work it out with the oil company.

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Answered on 4/16/07, 11:16 am
Daniel Cevallos Cevallos & Wong, LLP

Re: Delivered oil to wrong house - ours

Well, when you call the oil company, find out what employee did the service. He should clear it up. If they send you a bill, make a copy of it, and prepare a letter to the oil company with ALL the relevant information, numbers, facts, accounts, etc. Look online and send the letter both to customer service and also to management/headquarters simultaneously. You should definitely get a response.

Daniel Cevallos

Law Offices of Daniel L. Cevallos, PC

1420 Locust Street, Suite 24Q

Philadelphia, PA

19102

[email protected]

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Answered on 4/15/07, 7:35 pm


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