Legal Question in Civil Litigation in Pennsylvania

Legal Recouse to restore Utility Service

For the past 3 years I have been paying my water bill and then recently water company install an electronic device to read the meter. Two weeks later, I received a very large bill of $1800.00. I asked them how the bill got so high; and, their response was that it was because the bill had been estimated for the past 3 years and the estimates were low. They put me on a payment plan; but I got behind a few times. I received a shut-off notice... I then tried calling to explain why the payment was missed and also to make a payment; but I was put on hold and then asked to leave a message; so, I called back and made a payment through the automated system. 2 days later, my service was turned off. I called and explained that I had no way of get that amount of money and the only way I could pay it out is through a payment plan; but the response was that no plan would be setup and only payment in full would be accepted. I reported the issue to Public Utility Commission. The process is taking awhile and my family is in great need of water. Is there a way to get a payment plan setup with the Utility Company and have my water service restored today through the legal system... as we need the water restored as soon as possible?

Thank you

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